PRIVACY POLICY
Effective Date: 07 December 2025
Merchant Name: VENÈ JEWELRY
Country of Establishment: Lebanon
VENÈ JEWELRY ("VENÈ", "we", "us", "our") is committed to protecting the privacy and personal data of users, customers, and visitors ("Data Subjects"). This Privacy Policy explains how personal data is collected, used, stored, disclosed, protected, and processed when you interact with our website, services, or products.
This Privacy Policy forms an integral part of the Terms and Conditions and applies to all users of our services.
1. PURPOSE OF THE PRIVACY POLICY
This Privacy Policy aims to:
- Ensure transparency regarding the processing of personal data
- Define the rights of data subjects
- Explain VENÈ JEWELRY's data protection practices
- Comply with applicable data protection, banking, and electronic commerce requirements
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. SCOPE OF APPLICATION
This Privacy Policy applies to:
- Website visitors
- Customers placing orders
- Individuals communicating with VENÈ JEWELRY
- Users interacting through online payment platforms or customer support channels
This policy applies regardless of the method of access (desktop, mobile, or other devices).
3. DEFINITIONS
For the purposes of this Privacy Policy:
- Personal Data means any information relating to an identified or identifiable individual.
- Processing means any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
- Data Subject means the individual to whom the personal data relates.
4. PERSONAL DATA WE COLLECT
VENÈ JEWELRY may collect and process the following categories of personal data:
4.1 Identification & Contact Data
- Full name
- Email address
- Phone number
- Billing and shipping address
4.2 Transaction & Financial Data
- Order details
- Payment confirmation references
- Transaction history (excluding card details)
VENÈ JEWELRY does not store or process credit/debit card information.
4.3 Technical & Usage Data
- IP address
- Device type and browser information
- Date and time of access
- Website interaction data (via cookies)
4.4 Communication Data
- Customer inquiries
- Emails, messages, and support communications
- Feedback and complaints
5. LEGAL BASIS FOR PROCESSING
VENÈ JEWELRY processes personal data based on one or more of the following lawful grounds:
- Performance of a contract (order fulfilment and delivery)
- Legal obligations (accounting, tax, compliance, fraud prevention)
- Legitimate interests (business operations, service improvement, security)
- Consent, where required by applicable law
6. PURPOSES OF PROCESSING
Personal data is processed for the following purposes:
- Processing and fulfilling orders
- Managing payments and preventing fraud
- Delivering products and services
- Communicating order updates and support responses
- Improving website functionality and customer experience
- Complying with legal, regulatory, and banking requirements
7. DATA SHARING & DISCLOSURE
VENÈ JEWELRY may share personal data only when necessary with:
7.1 Service Providers
- Payment processing providers
- Courier and logistics partners
- IT, hosting, and website service providers
7.2 Legal & Regulatory Authorities
Personal data may be disclosed when required by:
- Applicable laws
- Court orders
- Regulatory or governmental authorities
- Compliance, sanctions, or fraud investigations
VENÈ JEWELRY does not sell, rent, or trade personal data.
8. INTERNATIONAL DATA TRANSFERS
Due to the use of international service providers (e.g., payment gateways and hosting services), personal data may be transferred and processed outside the data subject's country of residence.
VENÈ JEWELRY ensures that such transfers are conducted using appropriate safeguards and in accordance with applicable data protection laws.
9. DATA RETENTION
Personal data is retained only for the period necessary to:
- Fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce agreements
Once retention is no longer required, data is securely deleted or anonymized.
10. DATA SUBJECT RIGHTS
Subject to applicable law, data subjects have the right to:
- Request access to their personal data
- Request correction of inaccurate or incomplete data
- Request deletion where legally permitted
- Object to or restrict processing
- Withdraw consent where processing is based on consent
Requests may be submitted using the contact details provided below.
11. COOKIES & TRACKING TECHNOLOGIES
VENÈ JEWELRY uses cookies and similar technologies to:
- Enable website functionality
- Analyse traffic and performance
- Enhance user experience
Users may disable cookies via browser settings; however, doing so may limit certain website features.
12. DATA SECURITY MEASURES
VENÈ JEWELRY implements appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Loss, misuse, or alteration
- Accidental or unlawful disclosure
While we strive to protect personal data, no electronic transmission or storage system is completely secure, and absolute security cannot be guaranteed.
13. PAYMENT PROCESSING DISCLAIMER
All payments are processed through authorized third-party payment service providers.
VENÈ JEWELRY:
- Does not access or store card details
- Is not responsible for the internal security practices of payment providers
- Relies on industry-standard encryption and security protocols used by such providers
14. THIRD-PARTY LINKS
Our website may contain links to third-party websites. VENÈ JEWELRY is not responsible for the privacy practices or content of external websites. Users are encouraged to review third-party privacy policies independently.
15. POLICY UPDATES & MODIFICATIONS
VENÈ JEWELRY reserves the right to amend this Privacy Policy at any time to reflect:
- Legal or regulatory changes
- Banking or payment gateway requirements
- Operational or security needs
The updated version shall become effective upon publication on the website.
16. CONTACT INFORMATION
For privacy-related inquiries or requests, please contact:
Email: venejewelry25@gmail.com
Phone: +961 78 729 590
© 2025 VENÈ JEWELRY™. All rights reserved.